Privacy Policy

Richville Casino Privacy Policy

We respect your right to privacy and are committed to protecting the personal data we collect about you when you use our website, mobile application, or create an account with us. This Privacy Policy explains how Richville Casino collects, uses, discloses, stores, and protects your personal data.

What Personal Data Do We Collect?

When you visit our website or mobile application, we may automatically collect certain information from you, such as:

• Your device's IP address
• Browser type and version
• Operating system
• Device type and platform

We also collect data when you create an account with us or interact with our services, including:

• Your name, email address, phone number, and other contact details
• Password (encrypted for security)
• Profile information (e.g., username, interests)

How Do We Use Your Personal Data?

Richville Casino uses your personal data to provide you with a safe and personalized experience on our website or mobile application. Specifically:

• To create an account and verify your identity
• To manage your profile, including updating your settings and preferences
• To respond to customer support inquiries and resolve issues
• For internal analytical purposes (e.g., usage patterns, system performance)
• For targeted advertising and marketing

How Do We Share Your Personal Data?

We may share your personal data with our affiliates or partners for the following purposes:

• To provide you with information about products or services from Richville Casino or its affiliated companies
• To manage rewards programs or loyalty schemes
• For joint promotions, offers, or contests

In addition, we may disclose your personal data to third-party service providers that assist us in operating our website and mobile application. These parties are contractually required to use your information only for the purpose specified by Richville Casino.

How Long Do We Retain Your Personal Data?

We retain your personal data as long as necessary to fulfill a legitimate business or compliance need, unless you request deletion of such data.

Do We Use Cookies and Similar Technologies?

Yes. Our website and mobile application use cookies and similar technologies (e.g., pixels, beacons) for:

• Authentication and session management
• Personalized content delivery
• Tracking usage patterns and analyzing behavior

You can opt-out of these activities by changing your browser settings or contacting us.

Your Rights Under the Data Protection Laws

In accordance with applicable data protection laws, you have the right to:

• Access your personal data we hold about you
• Correct or update any inaccuracies in that information
• Delete your account and associated data (subject to certain limitations)
• Withdraw consent for specific uses of your data

If you wish to exercise these rights, please contact us using the contact details below.

How Do We Protect Your Personal Data?

We take reasonable security measures to protect against unauthorized access, use, disclosure, destruction, or alteration of personal data. These include:

• Implementing robust encryption for passwords and other sensitive information
• Securing servers and networks with industry-standard firewalls and monitoring tools

Please note that Richville Casino cannot guarantee the security of online communications or data stored on our website or mobile application.

Changes to Our Privacy Policy

We may modify this Privacy Policy at any time without prior notice. We encourage you to review these terms regularly to ensure you are aware of any updates or changes.

Contact Us

If you have questions, concerns, or requests related to your personal data, please contact us.